How can I update my order?

If you need to make changes to your order, please shoot us an email at contact@furestpet.com as soon as possible. We've got a fast-moving fulfillment center, but we'll do our best to accommodate your request. Usually, if you request a change at least 3 days before your next shipment, we should be able to adjust the order.

Regrettably, once orders are placed, we're unable to make changes or cancel them. There are rare occasions when we might be able to make an exception, but given how speedy our fulfillment process is and the fresh, natural nature of our products, we usually can't accommodate these requests. We pride ourselves on the quality and freshness of our products, which means quick order processing is essential.

Can I use multiple promo codes at checkout?

You can only use one promo code per order.

What payment methods are accepted?

We accept all major credit cards, and also Paypal.

Can I cancel an order

You're in control of your upcoming orders before they're finalized. Through the Furest Pet Customer Portal, you can speed up, delay, adjust, or even skip your upcoming order anytime before it's locked in. However, once your order has been placed, we are unable to cancel it.

We make sure to send out reminders about your upcoming orders 3 days prior to the order date. For any changes or cancellation requests, we ask that you let us know at least 24 hours before your order goes into processing. This helps us maintain our promise of providing you with fresh and natural pet care products promptly.

What is Furest Pet?

Furest Pet is all about cherishing those who bring joy to our lives - our loyal canine companions. We're dedicated to creating high-quality pet products, each designed with the goal of enhancing your pet's health and happiness.

Collaborating with veterinary nutritionists, food scientists, and environmental experts, we're elevating the daily rituals of pet care. Every product we offer not only promises superior care for your pet but also carries our commitment to sustainability.

But at Furest Pet, we're not just about the products we offer. We're about the love you share with your pet and the positive impact we can make together. By choosing Furest Pet, you're contributing to the reforestation of the Amazon Rainforest, adding yet another layer of goodness to the care you provide to your pet. It's our way of taking care of those who take care of us.

How does Furest Pet differentiate from other pet brands?

With Furest Pet, transparency and quality are the bedrock of our product line. We use only natural ingredients that you'd recognize and feel confident giving to your furry friend. We skip the fillers, say no to preservatives – our offerings are pure, wholesome, and absolutely free of anything artificial.

But for us, superior-quality ingredients are just the starting point. By choosing Furest Pet, you're not just catering to your pet's well-being, you're nurturing the planet. You're contributing to the reforestation of the Amazon rainforest, playing your part in shaping a healthier, greener world for your pets and generations to come.

I have a question and I want to talk to a person about it.

We'd be more than happy to assist you! Simply drop us an email at hello@furestpet.com We're available from Monday to Friday, 9 am to 6 pm CT. We're here to provide any guidance you need – because when it comes to your pet's well-being, every question matters.

Do you ship nationwide?

Absolutely! We provide delivery across the continental United States. We're dedicated to ensuring Furest Pet products reach your doorstep, wherever you are. If you're situated outside the U.S., don't hesitate to reach out to us at hello@furestpet.com, and we'll do our utmost to facilitate you. Our passion for pets and the planet knows no borders!

How long does shipping take?

Once your order is placed, you can expect it to arrive within 3-10 days. Once your order is shipped, your order should arrive within 2-3 days. 

We ship out orders every Monday-Thursday. We do not ship on Fridays to insure that your shipment is not subject to any carrier delays or holds over the weekend and arrives in frozen condition. 

What if my product delivery is delayed or missing?

As dedicated pet lovers, we understand how distressing a delay can be – you want the best for your furry friend, and so do we! If there's a hiccup with your order and it's lost or delayed, please get in touch with our team at contact@furestpet.com. We'll spring into action, working tirelessly to get your Furest Pet products to you as swiftly as possible.

How can I track my order?

Once you've placed your order, keep an eye on your email and/or text messages for tracking numbers and estimated delivery dates. For a detailed overview, head to the 'Account' page and click on 'Order History'. This will display order dates, details, and provide your tracking number. If anything seems amiss or you have any queries, don't hesitate to reach out to us at hello@furestpet.com. We're always here to help you.

Can I use multiple promo codes at checkout?

You can only use one promo code per order

How do I cancel my account?

No problem –– just email us at help@meetmaev.com and we can go from there.

Where are Furest Pet Products made?

We make and ship all of our products from our human-grade commercial kitchens in the US.

Careers

At Furest Pet, we are bound by a shared set of values that shape our work culture, how we enjoy our time, and navigate challenges as a team. If these ideals resonate with you, there may be a perfect position waiting for you in our family.

We're on a constant lookout for passionate individuals to join our mission. Explore and apply for available roles on our Careers page.